Mydiamond

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MyDiamond believes in the celebration of timeless fine jewelry. For over 35 years, we have been designing and producing brilliant pieces to inspire the gift of giving. With jewelry to match any occasion, MyDiamond has an in-house team of experts working hard to showcase the light and radiance of each unique stone and custom piece.Drawing inspiration from classics and trends, and everything in between, we create whatever you can dream up. We are a family-run business complete with gemologists, polishers, designers, and many other specialized craftsman. We believe in the artistry of designing and manufacturing high-end pieces with only the highest quality hand-selected metals and stones. From one-of-a-kind, custom designs to the hottest styles on the market, MyDiamond makes shopping for jewelry a simple and enjoyable experience.

Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Mydiamond Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Earrings 30 Days 0% 0%
Jewelry (excluding Earrings) 30 Days 0% 0%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days