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Echelon Fitness

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At Echelon Fitness, our name reflects our mission. In cycling, an echelon is a formation where riders work together—taking turns leading and drafting—so the group can go farther and faster. That’s exactly what we’re all about. We’re more than fitness equipment and AI-powered plans—we’re a community built on teamwork. Like echelon riding, we believe progress is faster, challenges are easier, and success is greater when we work together. And best of all, it’s more fun! At Echelon, we help you push limits, overcome obstacles, and go the distance—together. Because together, we can do anything! We believe in empowering individuals to surpass their own expectations and redefine their limits. We are committed to enabling individuals to transform their lives and make lasting positive changes, one step at a time.

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Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost