TV and Home Theatre Protection Plans
Get back to reclining faster.
Don’t let a repair bill take you by surprise. Best Buy Protection goes above and beyond your manufacturer warranty.¹,³ If you already have Best Buy Protection, click to request a service and manage your plan.
Get unmatched long-lasting protection.
Protection Plans are unique. They go above and beyond manufacturer warranties, providing physical damage coverage, protection when the warranty ends, and much more. See the difference below.
Best Buy Protection Plan
You'll never pay for parts and labour.
We take care of 100% of the costs of parts and labour for covered repairs, with no hidden fees.
If we can’t fix it, we’ll replace it.
When we can’t fix your device with manufacture authorized parts, we’ll replace it.
For TVs larger than 32”, we come to you for repair.
If your TV is larger than 32”, and you live within 60 km of a Best Buy store, we'll come to your home. If Geek Squad originally installed your TV, we'll also uninstall and reinstall it.
If your TV requires more than three authorized repairs, we’ll replace it.
We make sure we get it right with no lemon policy.
If your screen has pixel failure or burn in, we'll correct it.
We'll get it looking like new so you can get back to enjoying high quality images.
If your smart TV remote stops working, we'll replace it.
Get coverage for everything included in the original packaging.
If a power surge happens and your TV fails, we’ll take care of it.
We’ve got your back if there is an unexpected electrical failure.
If something goes wrong after the manufacture warranty ends, we’ll cover it.
We offer up to four years of protection so you can make your investment last.
If your speakers in your TV get blown out, we'll repair it.
We'll get it crystal clear again so you can get back to enjoying high quality sound.
Add Physical Damage Coverage (only available in-store)
If you damage your device while handling it, we’ll take care of it. Best Buy Protection with Physical Damage provides all the benefits of Best Buy Protection with up to 2 instances of physical damage coverage.3 Plus, if your device breaks, you can borrow a device while you wait for repairs.
How does it work with the manufacture warranty?
We take care of important repairs your manufacturer warranty doesn’t, like physical damage, failure due to a power surge, and if something goes wrong after the manufacturer warranty ends.
Start your Best Buy Protection plan fast and easy
1. Buy through checkout or in-store.
Add your product to your cart and we’ll show if there is a plan available. Visit a store within 30 days to add or return it.
2. Access your plan info easily.
No need to keep receipts for years and years, just provide your email and phone number.
3. Bring small TVs to a Best Buy store.
Agents are ready to assist you at the Geek Squad counter. They’ll walk you through an analysis and the next steps.
4. Reach us anytime, from anywhere
Can’t get to a store easily? Television larger than 32”? All Service Requests can be made through our Self-Service Portal.
Submit service requests and manage your plan in minutes
Enter your information and submit a service request.
Check the status of your service requests and ongoing repairs at any time.
Manage your payments and Protection plan details.
We're here to help
Disclaimer
1 Best Buy Protection Plans are provided by Assurant Services Canada Inc. and/or American Bankers Insurance Company of Florida. Please refer to the Terms and Conditions or the Certificate of Insurance of your plan for detailed terms, conditions, limitations, and exclusions. When purchasing your Best Buy Protection Plan, please provide your email address to receive the full Terms and Conditions or Certificate of Insurance for your plan, or at your request, an in-store associate can provide you with a printed version at time of sale. You can also view or download a copy of the Terms and Conditions or Certificate of Insurance by visiting BestBuy.ca/TermsandConditions To view all available Best Buy Protection Plans, visit BestBuy.ca/Protection.
Assurant Services Canada Inc. administers Best Buy Membership billing and collection of service fees (where applicable) on behalf of Best Buy Canada Ltd.
Legal Warranty: According to Quebec’s Legal Warranty, a client can expect that any item they purchase will be fit for its ordinarily intended purpose and will be durable in normal use for a reasonable length of time, having regard to its price, the terms of the purchase contract and the conditions of use.
2 Monthly-billed Best Buy Protection is available for Computers, Televisions and Major Appliances. Monthly-billed Best Buy Protection with Physical Damage is available for Computers and Televisions.
3 Service Requests due to physical damage on TVs require payment of a Service Fee.