Best Buy Membership, Protection, and Geek Squad Terms and Conditions

Stay up to date with the terms and conditions of your Best Buy Membership, Best Buy Protection, Geek Squad services, and other plans we offer.

To see the terms and conditions associated with your plan, locate the file below and select the appropriate date range.

Geek Squad Home & Business Membership no longer available.
As of May 10, 2022, Geek Squad Home Membership and Geek Squad Business Membership are no longer available. All active members have been automatically transferred into our new Best Buy Membership, which includes many of the same great features and will continue to evolve to provide customers with even more benefits.

Members can refer to the Best Buy Membership terms and conditions file for the most accurate information. You can also refer to the archive of former programs, for reference.

Best Buy Membership

With a Best Buy Membership, you get to enjoy your tech worry-free with our full support. You’ll enjoy savings on some of our best services, get free round-the-clock tech support from our highly trained Geek Squad Agents, get free safeguards like antivirus and data backup software, plus more.

Best Buy Membership - Current


Best Buy Protection

Save big on all Best Buy Protection plans that go above and beyond the manufacturer’s warranty. Also, save on replacement plans for your tech, as well as plans that offer coverage for physical damage.

Best Buy Protection Rest of Canada – Current

Best Buy Protection Quebec – Current

Best Buy Protection Benefits Contract Allocation – Current

Best Buy Protection Rest of Canada – May 10, 2022 to August 16, 2022

Best Buy Protection Quebec – May 10, 2022 to August 16, 2022


Geek Squad On-Site Services


Geek Squad Remote Support

Chat with one of our remote Agents and get your tech questions answered and problems solved 24/7. They can remove viruses, help setup your new device, and much more!

Geek Squad Remote Support - CURRENT [PDF]

Geek Squad Remote Support for Business - CURRENT [PDF]

Geek Squad Remote Support for Home - CURRENT [PDF]


Assured Living

Stay connected and empower your loved one to live life to the fullest, both safely and independently, in the comfort of their own home with the latest in wellness monitoring technology from Best Buy.

Assured Living — CURRENT


Archive of former Geek Squad membership and protection programs


Geek Squad Home Membership

As of May 10, 2022, Geek Squad Home Membership is no longer available. Current members have automatically been transferred into our new Best Buy Membership program.

Members can refer to the Best Buy Membership terms and conditions file above for the most accurate information.

You can also refer to the previous Geek Squad Home Membership terms and conditions file below, for reference.

Geek Squad Home Membership - December 4, 2019 - May 9, 2022

Geek Squad Home Membership Feb 29, 2019 – December 3, 2019

Geek Squad Home Membership – Nov 16, 2017 to Feb 28, 2018 [PDF]

Geek Squad Home Membership – June 15, 2017 to Nov 15 [PDF]

Geek Squad Home Membership – March 1, 2017 to June 14, 2017 [PDF]

Geek Squad Home Membership – August 16, 2016 to February 28, 2017 : Northern Alberta [PDF]


Geek Squad Business Membership

As of May 10, 2022, Geek Squad Business Membership is no longer available. Current members have automatically been transferred into our new Best Buy Membership program.

Members can refer to the Best Buy Membership terms and conditions file above for the most accurate information.

You can also refer to the previous Geek Squad Business Membership terms and conditions file below, for reference.

Geek Squad Business Membership December 4, 2019 - May 9, 2022 

Geek Squad Business Membership April 5, 2019 - December 3, 2019

Geek Squad Office Support Program


Geek Squad Protection - All of Canada Except Québec



Geek Squad Protection Plan

Geek Squad Protection and Replacement Plan - Rest of Canada - Purchased between May 9, 2018 - September 16, 2021 [PDF]

Geek Squad Protection and Replacement Plan - Québec - Purchased between July 31, 2021 - September 16, 2021 [PDF]

Geek Squad Protection with Accidental Damage - Rest of Canada - Purchased between May 9, 2018 - September 16, 2021 [PDF]

Geek Squad Protection with Physical Damage - Québec - Purchased between July 31, 2021 - September 16, 2021 [PDF]

Geek Squad Protection+ - Rest of Canada - Purchased between October 12, 2018 - September 16, 2021 [PDF]

Geek Squad Protection+ - Québec - Purchased between July 31, 2020 - September 16, 2021 [PDF]

Geek Squad Protection with Accidental Damage for Wireless - Rest of Canada - Purchased between March 3, 2021 - September 16, 2021 [PDF]

Geek Squad Protection with Physical Damage for Wireless - Québec - Purchased between March 3, 2021 - September 16, 2021 [PDF]

Geek Squad Protection+ for Wireless - Rest of Canada - Purchased between March 3, 2021 - September 16, 2021 [PDF]

Geek Squad Protection+ for Wireless - Québec - Purchased between March 3, 2021 - September 16, 2021 [PDF]

Geek Squad Protection with Accidental Damage for Wireless – Rest of Canada – Purchased between February 28, 2018 – March 2, 2021 [PDF]

Geek Squad Protection+ for Wireless – Rest of Canada – Purchased between October 12, 2018 – March 2, 2021 [PDF]

Geek Squad Protection with Physical Damage for Wireless – Quebec – Purchased between July 31, 2021 – March 2, 2021 [PDF]

Geek Squad Protection+ for Wireless – Quebec – Purchased between July 31, 2021 – March 2, 2021 [PDF]

Geek Squad Protection With Accidental Damage – Purchased between May 9, 2018 – July 30th, 2020 [PDF]

Geek Squad Protection With Accidental Damage For Wireless – Quebec – Purchased between February 28, 2018 – July 30th, 2020 [PDF]

Geek Squad Protection With Accident Damage+ – Purchased between October 12th, 2018 – July 30th, 2020 [PDF]

Geek Squad Protection+ for Wireless – Quebec – Purchased between October 12th, 2018 – July 30th, 2020 [PDF]

Geek Squad Protection – Rest of Canada – Purchased between May 10th, 2018 – July 30th, 2020 [PDF]

Geek Squad Protection - Quebec – Purchased between May 10th, 2018 – July 30th, 2020 [PDF]

Geek Squad Protection – Rest of Canada – Purchased between June 23, 2015 – May 8, 2018 [PDF]

Geek Squad Protection – Quebec – Purchased between June 23, 2015 - May 8, 2018 [PDF]

Geek Squad Protection with Accidental Damage+ – Purchased between August 9, 2018 – Oct 11, 2018

Geek Squad Protection with Accidental Damage+ – Purchased between May 8 – Aug 8, 2018 [PDF]

Geek Squad Protection With Accidental Damage – Purchased between March 4 – May 8, 2018 [PDF]

Geek Squad Protection with Accidental Damage – Purchased between March 1, 2017 – February 28, 2018 [PDF]

Geek Squad Protection with Accidental Damage for Wireless – Purchased between February 2, 2017 – February 28, 2018 [PDF]

Geek Squad Protection with Accidental Damage – Purchased between August 16, 2016 to February 28, 2017 : Northern Alberta [PDF]

Geek Squad Protection with Accidental Damage for Wireless – Purchased between August 16, 2016 to February 1, 2017: Northern Alberta [PDF]