Seller Shipping Policy
Seller offers free standard shipping on all orders above $900.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Newfoundland/Labrador Remote
- Territories Remote
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|Roow Canada||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 days
Accurate product, delivery was very fast, extremely satisfied
from Tillsonburg, ON on March 12, 2019
Unit sold came with a European plug??
from Toronto, ON on November 27, 2017