Seller offers free standard shipping on all orders above $99 in Local Area.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Returns can be made within 14-30 days of receiving your order.
|Prometheus Ventures||Restocking Fees / Return Eligibility|
|Cameras & Camcorders (excluding Full-Frame Cameras), Computers (Laptops & Desktops), Monitors, Printers, Tablets, iPads & eReaders, Food, Vitamins & Supplements, DJ & Karaoke Equipment, Portable DVD Players, Gaming PCs, Seasonal Holiday Goods||14 Days||0%||0%||0%|
|Cell Phones, Smartphones & Wireless Devices||15 Days||0%||0%||0%|
|All Other Categories||30 Days||0%||0%||0%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
The reason for the 3 star feed back is that I did not receive my order until 5 days past the scheduled delivery date.
from Arnprior, ON on January 11, 2020
Shipping was fine. Package arrived 2 days after the delivery date on Canada Post website. Package was sent to postal box not house. Item was as expected.
from Newmarket, ON on January 11, 2020
Still have not received my item. I have contacted Canada Post several times and they can’t find the item either. Not impressed
from Airdrie, AB on January 1, 2020