HiTech Bay Inc.’s got you covered. We are leading laptop and computer refurbishers, as well as with many other consumer electronics such as brand new monitors, TV’s, home appliances and many more. We take great pride in working passionately to exceed your expectations each and every time you shop with us. Our mission is to regenerate your potential, one exceptional product at a time with the utmost level of quality at the lowest possible price tag. Please feel free to contact us at 1-(855) 955-8324 from 8 am to 4 pm EST (Monday - Friday) if you have any questions. We are here and happy to assist you!

Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
TecnoCanada Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Blank Media (Digital Memory, Hard Drives, etc.) 90 Days 0% 10%
Computer Accessories 90 Days 0% 10%
Computer Components 90 Days 0% 10%
Computers (Laptops & Desktops) 90 Days 0% 10%
Monitors 90 Days 0% 10%
Portable Storage Media & Hardware 90 Days 0% 10%
Printers 90 Days 0% 10%
Scanners & Fax 90 Days 0% 10%
Tablets, iPads & eReaders 90 Days 0% 10%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days.