Cookie Policy

Use of cookies

The Web Sites (,, or other Best Buy provided web sites or mobile apps where this Cookie Policy is posted) use "cookies", a tiny element of data that our Web Sites can send to your browser, which may then be stored on a Web Site user's computer to permit the Web Site to recognize future visits using that browser. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site (so you do not have to enter your language preference every time), to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. The types of data collected through cookies includes identifiers, browsing event data, technical information, IP address and approximate location.

Types of cookies

Best Buy uses the following types of cookies on its Web Sites:


First party cookies: These are cookies put on your device directly by the Web Sites.

Third-party cookies: These are cookies placed on your device by third-party service providers, including third-party advertising technology providers.


Session cookies: These cookies are temporary and expire once you close your browser (or once your session ends).

Persistent cookies: These cookies remain on your device until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date, but their duration can vary.


Essential cookies: These cookies are essential for the Web Sites to function and for you to browse and use the Web Sites’ features. These cookies cannot be turned off and include functions like allowing us to hold your items in your cart while you are shopping online.

Performance cookies: These cookies collect information about how you use the Web Sites. These cookies allow us to improve the function of the Web Sites, including for testing and training purposes. This can include information like which pages you visited, and which links you clicked on. Opting out of performance cookies will result in us being unable to gather information on your visits to the Web Sites or how to improve performance of the Web Sites.

Functional cookies: These cookies are used to enhance the functionality of the Web Sites. These cookies also enhance personalization and are used to remember choices users have made in the past, like preferred language or what your username and password are for automatic log ins. Opting out of functional cookies will result in us being unable to provide you certain personalization options or enhanced functionality on the Web Sites.

Targeting cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies may be shared with third-party advertising partners. These cookies do not store personal information but can uniquely identify your browser and device. If you have an account with us, we may use your email on login or purchase to help match you for personalized advertising. Opting out of targeting cookies will prevent you from receiving targeted ads. However, you may continue to see non-targeted ads even after opting out of targeting cookies.

How to contact us

For more information on how Best Buy processes data, please see our Privacy Policy. If you have any questions, concerns or complaints about the cookie practices of our organization please contact us at the following:

Telephone: 1-866-237-8289

Best Buy Canada Ltd.
Attention: Privacy Manager
Suite #102, 425 West 6th Avenue
Vancouver, BC V5Y 1L3

*We will respond to your request or investigate your concern as quickly as we can, but no later than 30 days from the date of receipt of your query.

Last updated: September 2023

To accommodate changes in our services, personal information practices, changes in technology, and legal developments, this Cookie Policy may change over time without notice to you. We may add, change, or remove portions of the Cookie Policy when we feel it is appropriate to do so.

We encourage you to review our Cookie Policy periodically. Each time you submit personal information or use our services you agree to be bound by the then current terms of the Cookie Policy. Whenever we update the Cookie Policy we will change the date to indicate when the changes were made.