We're evolving to get what you need.
Shop online and get it delivered, or visit a store for pickup and safe access to services.Learn more

Smart Home Products Return and Exchange Policies

Smart audio and video products

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Smart controls

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Smart energy and water management products

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Smart lighting and smart lighting control products

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Smart monitoring and sensors

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Smart security and access products

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Still looking for an answer?

help-centre-20201002-banner-additionalhelp-call-icon.png

Call.
Call us from 8am to 12am ET.
Call 1-866-237-8289

help-centre-20201002-banner-additionalhelp-email-icon.png

Email.
Please note: our response time is 5 to 7 business days right now.
Send an email