Notices Concerning the Quebec Consumer Protection Act

For Québec customers only:

Notice for Bill 29 and Section 39 of the Consumer Protection Act regarding the Availability Guarantee of Replacement Parts, Repair Services, and Maintenance Information

Please be advised that Best Buy Canada Ltd. (“Best Buy”), including its affiliated entities, does not guarantee, within the meaning of Section 39 of the Consumer Protection Act and the applicable regulations, the availability of replacement parts, repair services, or maintenance or repair information relating to products sold, manufactured, imported, advertised, or sold by Best Buy or under its Insignia brand, Best Buy Essentials, Rocketfish,  or other brands sold or manufactured by Best Buy.

This notice applies to all Best Buy transactions, whether conducted in-store and online on www.bestbuy.ca, including Marketplace transactions.

Where applicable, Best Buy may continue to offer repair services, product exchanges, or replacement parts through its Help and Customer Support channels, subject to the terms and conditions of the manufacturer’s warranty. For more information, please visit the Help Centre or contact our Customer Support team at 1-866-237-8289.

This Notice does not affect Best Buy’s One-Year Limited Warranty for Insignia Products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

This Notice is made in compliance with Section 39 of the Consumer Protection Act, CQLR c. P-40.1 and Sections 79.18 to 79.20 of the Regulation respecting its application.

The Consumer Protection Act provides a warranty on the goods you purchase or lease: they must be usable for normal use for a reasonable length of time.

(The merchant is required to read you the above text)

The Consumer Protection Act gives a warranty on all goods you purchase or lease from a merchant.

The goods must be usable:

• for the purposes for which they are ordinarily used (Section 37 of the Act); and
• in normal use for a reasonable length of time, which may vary according to the price paid, the terms of the contract and the conditions of use (Section 38 of the Act).

For more information on this legal warranty, go to the website of the Office de la protection du consommateur at www.opc.gouv.qc.ca.

This Agreement and all related documents have been drawn up in the English language at the express wish of the parties. Le présent contrat et tous les documents reliés ont été redigés en langue anglaise à la demande expresse des parties.