Geek Squad Certified Open Box Products

Pay less for like-new tech and enjoy the added peace of mind you get with Geek Squad Certified Open Box products.

So, what is a Geek Squad Certified Open Box product? 

A Geek Squad Certified Open Box product is a returned item that’s been rigorously inspected, tested, cleaned, and certified for resale via our online outlet centre.


To receive our all-important Geek Squad certification, an item must be in perfect working order and cosmetically flawless. If any parts need to be replaced, Geek Squad agents will only use original parts from the manufacturer. 

If an item satisfies our stringent testing and cosmetic criteria, it’s then repackaged with all of its original accessories, resealed, and can now be purchased at a discounted price—with a full warranty—in our online outlet centre. 

What condition are Geek Squad Certified Open Box products in?

Geek Squad Certified Open Box products have to be in mint condition and cosmetically flawless to receive certification.

Do Geek Squad Certified Open Box products come with a warranty?

All Geek Squad Certified Open Box products come with full warranties, whether it's provided by the manufacturer or Geek Squad. 

Please note, the original warranty of your Open Box product may still be valid. Warranties provided by Geek Squad start on the date you purchase your Open Box product, and extend for 1 year from that date. 

Do they come with accessories? 

All Geek Squad Certified Open Box products include all their original accessories.

How do I know which products are Geek Squad Certified Open Box? 

When you're shopping, look for the Geek Squad Certified Open Box badge (below) on the product image.

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Do products that have been Geek Squad Certified look new?

Yes, as close to new as possible. Our Geek Squad agents inspect and clean every product and they'll only certify it if they deem it to be like-new.

Do Best Buy's policies apply to Geek Squad Certified Open Box products? 

Yes, all of the regular Best Buy policies apply to Geek Squad Certified Open Box products, including: 

Returns

Free Shipping

Low Price Guarantee

How many Geek Squad Certified Open Box products are available?

Geek Squad Certified Open Box products are available across a wide selection of products, including laptops, phones, wireless audio, cameras, and more. However, there are limited quantities available for each individual product. After each product is sold it is removed from the site.

Ready to grab a deal? Check out our Geek Squad Certified Open Box products page to see the complete list of available products.