Gift Cards and eGift Cards

Gift cards and eGift cards can be used at any Best Buy store in Canada or online at BestBuy.ca. You can buy gift cards in-store or online, and shipping is free!

Paying with gift cards online

  1. On the payment page in checkout, enter your gift card number and 4-digit PIN in the gift card section, and select “Apply.” You can apply up to 2 gift cards per order. 
  2. If your gift cards don’t cover your order total, you can pay the balance with your credit card or PayPal account. 
  3. Keep your redeemed gift cards until you receive your order.

Checking your gift card balance

Here are 3 ways to check your gift card balance:

  1. Check the balance online.
  2. Go to any Best Buy store and have a store associate check the balance.
  3. Call 1-866-787-7991.

Combining gift card balances

Bring your gift cards to any Best Buy store and a store associate can combine the amounts onto one card.

What to do if your gift card is lost or stolen

Go to your local Best Buy store or call 1-866-237-8289. If you have valid proof of purchase for the gift card, we’ll replace the remaining balance from that gift card.

Gift card terms and conditions

Physical gift cards are redeemable in any Best Buy store in Canada or online at BestBuy.ca. No expiration date; no fees. Not redeemable for cash or gifts cards. Remaining Card balance of lost, stolen or damaged Cards replaced only with valid proof of purchase to extent of remaining card balance. Not valid as payment on a Best Buy credit card. Not a credit or debit card. Check Card balance online at BestBuy.ca or call 1-866-787-7991. Terms subject to change without notice. All terms enforced except where prohibited by law.

See terms and conditions for eGift cards and business and corporate gift cards for more information on these products.