Gift Cards and eGift Cards

Gift cards and eGift cards can be used at any Best Buy store in Canada or online at You can buy gift cards in-store or online, and shipping is free!

Paying with gift cards online

  1. On the payment page in checkout, enter your gift card number and 4-digit PIN in the gift card section, and select “Apply.” You can apply up to 2 gift cards per order. 
  2. If your gift cards don’t cover your order total, you can pay the balance with your credit card or PayPal account. 
  3. Keep your redeemed gift cards until you receive your order.

Checking your gift card balance

Here are 3 ways to check your gift card balance:

  1. Check the balance online.
  2. Go to any Best Buy store and have a store associate check the balance.
  3. Call 1-866-787-7991.

Combining gift card balances

Bring your gift cards to any Best Buy store and a store associate can combine the amounts onto one card.

Gift card amounts

You can purchase gift cards of up to $500 per card, to a maximum of $2,000 per transaction.


You cannot use Best Buy gift cards to purchase additional gift cards, pre-paid gift cards, currency cards, or e-gift cards (online only).

What to do if your gift card is lost or stolen

Call us at 1-866-237-8289. If you have a valid proof of purchase for the gift card, we’ll replace the remaining balance from that gift card.

Gift card terms and conditions

Redeemable in any Best Buy store in Canada or online at where available for merchandise or services, including some Geek Squad-related services. No expiration date; no fees. Not redeemable for cash, gifts cards (including e-gift cards), pre-paid cards, or currency cards. Lost, stolen, or damaged Cards replaced only with valid proof of purchase to extent of the remaining card balance. Not valid as payment on a Best Buy credit card. Not a credit or debit card. Check Card balance online at or call 1-866-787-7991. Must have Card number available. Subject to the terms and conditions found at including a pre-designated dispute resolution process. See for full details. Terms subject to change without notice. All terms enforced except where prohibited by law.

See terms and conditions for eGift cards and business and corporate gift cards for more information on these products.