Headphones, Speakers & Car Electronics Return & Exchange Policy

Return Policy

Car Electronics

Return Period: 30 days
Condition: Opened

Headphones & Earphones (all types)*

Return Period: 30 days
Condition: Unopened

Home Theatre Audio

Return Period: 30 days
Condition: Opened

Portable Audio

Return Period: 30 days
Condition: Opened

Radar Detectors

Return Period: 14 days
Condition: Opened

* Headphones of any kind must be unopened. 

How to Return Headphones, Speakers & Car Electronics

Return In-Store

You can return items bought in-store or online (excluding Best Buy Marketplace products). 

What to bring in-store: 

  • Your original receipt 
  • Original method of payment 
  • Original packaging 
  • Valid photo ID

Return by Mail

You can return items bought online by mailing them back to us. Just request a return label.

How to request a return label:

Online:

  1. Find your order.
  2. Select “Start a Return” and contact us.