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Computers, Tablets and Accessories Return and Exchange Policies

Blank media (digital memory, hard drives, etc.)

Return period window:

  • 30 days

Accepted return condition:

  • Unopened

Computer accessories

Return period window:

  • 30 days

Accepted return condition:

  • Opened

Computer components

Return period window:

  • 30 days

Accepted return condition:

  • Unopened

Computers (laptops and desktops)*

Return period window:

  • 14 days

Accepted return condition:

  • Opened

*If you are returning a MacBook Air/MacBook Pro/Mac Mini/Mac Pro/iMac Pro introduced in 2018 or later, you will need to turn off the ‘Activation lock’ feature before returning the device. How to disable ‘Activation lock’.


Monitors

Return period window:

  • 14 days

Accepted return condition:

  • Opened

Portable storage media and hardware

Return period window:

  • 30 days

Accepted return condition:

  • Unopened

Tablets, iPads, and eReaders

Return period window:

  • 14 days

Accepted return condition:

  • Opened

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