Geek Squad Certified Open Box Products
With Geek Squad Certified Open Box products, you can buy with peace of mind.
Agent Tested and Certified
At our industry-leading Geek Squad processing facility Agents rigorously inspect, test, and clean the products to ensure they work just like new. If any parts need to be replaced, Geek Squad Agents only use original parts from the manufacturer.
Mint Condition and Cosmetically Flawless
Open Box products are items that were previously returned by customers. Our Agents make sure the products are in perfect condition, just like brand new, before certifying them.
Pay Less for Like-New Tech
These perfect-condition Open Box products are re-sold online at lower prices, giving you a great opportunity to save money.
Includes Original Accessories and Warranty
Geek Squad Agents make sure all the accessories are included in the box. Open Box products also come with full warranties, whether it's provided by the manufacturer or Geek Squad.
How do I know which products are Geek Squad Certified Open Box?
When you're shopping look for the Geek Squad Certified Open Box badge on the product image.
How can I search for Geek Squad Certified Open Box products?
When you're on a product listing page use the option on the left hand side of the page. Under "Current Offers" select the option "Open Box" to see only Geek Squad Certified Open Box products.
You can also visit our Geek Squad Certified Open Box products page for a complete list of products across multiple categories.
Do products that have been Geek Squad Certified look new?
Yes, as close to new as possible. Our Geek Squad Agents inspect and clean every product and they'll only certify it if they feel any customer buying it instead of a brand new product would be happy with it.
Do Best Buy's policies apply to Geek Squad Certified Open Box products?
Yes, all of the regular Best Buy policies apply to Geek Squad Certified Open Box products, including:
How many Geek Squad Certified Open Box products are available?
Geek Squad Certified Open Box products are available across a wide selection of products, including laptops, phones, wireless audio, cameras, and more. However, there are limited quantities available for each individual product. After each product is sold it is removed from the site.
Check out our Geek Squad Certified Open Box products page to see the complete list of available products.
Didn't find your answer?
If you didn't find what you were looking for, contact us and we'll make sure you get the help you need.
Call us from 8am to 12 am ET.