Sports, Education & Games Return & Exchange Policy
Return Policy
Hobby-grade R/C Vehicles
Return Period: 30 days
Condition: Unopened
Sports & Recreation
Return Period: 30 days
Condition: Opened
Toys, Games & Collectibles
Return Period: 30 days
Condition: Opened
How to Return Sports and Education Products and Games
Return In-Store
You can return items bought in-store or online (excluding Best Buy Marketplace products).
What to bring in-store:
- Your original receipt
- Original method of payment
- Original packaging
- Valid photo ID
Return by Mail
You can return items bought online by mailing them back to us. Just request a return label.
How to request a return label:
Online:
- Find your order.
- Select “Start a Return” and contact us.
Still looking for an answer?
Contact us.
You can contact us by phone or chat.