For answers to common questions, browse our Help Centre pages. If you need help with something more specific, have an in-store question, or need to contact us urgently, see below:
- Our 24/7 live chat is a great way to get the help you need. If the chat appears offline, wait a moment and you will see the status switch to "Online".
- If our live chat isn't available, please give us a call. We have a convenient call-back feature, so you won’t have to wait on hold.
- Please note: Our live chat agents are unavailable to assist with questions about your scheduled home delivery. For more information, please visit our Large Item Scheduled Delivery help page.
Still looking for an answer?
We’re here to help. Please contact us and we’ll make sure you get the information you need.